For assistance on how to use our product-return program, please call One
Box Return at: (800) 321-7388
All eligible outdated returns must be sent to:
One Box Return
Munsonhurst Road Complex
Franklin, NJ 07416
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| Outdated products eligible for return: |
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Unopened packages, in the original container, up to one year past the expiration date or six months before the expiration date. The lot number and expiration date must be legible. |
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| Outdated products ineligible for return: |
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Opened packages of merchandise (partials) with broken seals, not in original containers, in nonsaleable condition (marked), deteriorated and/or damaged due to improper storage or handling. |
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Products sold on a nonreturnable basis. |
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Products sold for export. |
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Products delivered as free goods. |
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| Reimbursement method: |
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Credit will be issued to direct accounts at the current selling price. |
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Checks are issued to nondirect accounts with a maximum reimbursement dollar limit of $250.00. |
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Processing fees and freight costs will not be reimbursed or credited. |
